Article Template [What question is your article answering / What are you educating on?]
Subtitle [Optional] Summarize your article content to let people quickly see their answer is here, and help search engines find it too.
Last Updated: [Insert date the article was last updated]
Applies to:
[List the types of users this article applies to]
Description/Solution:
[What would cause someone to read this article? For example: “When you need to build a new custom report...” or “This often happens when...”]
[Provide a quick rundown on how to solve the problem. Ex: “To solve this issue, first do Step A, then Step B, and finally Step C.]
Video Walkthrough [If Applicable]:
[If you produced a training video or demo on this topic, embed it here. Make sure to have accompanying text beneath the video detailing what it entails.]
Detailed Solution:
[This section should go more in depth on how exactly to alleviate the issue and/or explain what the article is trying to educate on. Each step should have its own section header and contain images or GIFs to aid when appropriate.]
Related Article(s):
[Include the links and titles for any knowledge base articles related to this one.]
Still Need Help?
[Provide a way for users to get in touch if they still have questions. Such as a link to the Contact Us form, a link to a demo sign-up, or other resources.]