2. Community Lead Education Opportunities
Success in this role takes time and focus. As a Community Lead, you are the bridge between your technology and your partners. When you understand exactly how the site works, you can better help organizations connect with the people who need them most.
Why Does This Training Matter?
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Supporting Your Partners: When you know the site inside and out, you can show community organizations exactly how to set up their profiles to get the best results.
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Helping Your Staff: You can highlight specific programs so your team and community members can find the right resources quickly and easily.
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Keeping the Project Alive: By becoming the expert now, you ensure your organization has the "know-how" to keep the site running smoothly for years to come.
Education Opportunities
Findhelp provides a variety of free training sessions designed to help you and your partners become experts on the platform. These courses are included with your partnership and are built to empower you to train others in your community.
| Session Name | What You'll Learn | Your Goals |
| Findhelp Fundamentals for Communities (101 | How an open network helps people in need, how to find resources quickly, and the basics of using the platform. | Learn how to search for help, connect people to resources, and understand the benefits of "claiming" a program. |
| CBO Tool Training (201) | A deep dive into the free program management tools, impact reports, and how to set them up for your team. | Learn how to claim your programs, pick the right intake tools, and fit findhelp into your daily routine. |
| Community Lead Course | An on-demand course focused on how to help local organizations (CBOs) use findhelp tools effectively. | Learn strategies to engage local partners and pass a knowledge check to earn your official course badge. |
How to Get Started
1. Sign up and attend a free monthly 101 and 201 sessions.
2. Complete the basic CE Lead course.
Up Next
Review Selecting Partners to continue building your community partnership strategy.