Starting Your Search
To start your search, you will enter the zip code of the person you're helping and click "Search". This ensures you only see programs available in their area.
This will then take you to a search page where you will be able to change the zip code search area, translate the site into a preferred language, or use one of our many search tools to find a program resource.
Translating the Site
You can easily translate the Findhelp website into the language of the person you're helping.
Just click on "Select Languages" right below the keyword search bar. A list of languages from Google Translate will appear. Choose the language you want, then click the arrow next to it. The entire site will then translate!
Using the Keyword Search Bar
The keyword search bar is perfect if you know exactly what you're looking for, like a specific program name or type of help. Just type in your keywords. You can also change the search area. Simply type a different zip code into the search bar and hit Enter. The results will automatically update to show programs in that new location.
As you type in the keyword search bar, you'll see some suggestions pop up:
-
Tags: At the top, you'll see tags. Think of these as labels that help organize programs. Every program on Findhelp has tags that have been added to it. If you click on a tag that matches what you've typed, you'll see all programs linked to that specific tag.
-
Top Matches: Below the tags, you'll find top matches. These are specific programs that directly match your keyword search. Clicking on any of these will take you straight to that program's details.
Using Categories
At the top of your screen, you'll see a toolbar with search categories, like "food" and "housing," all the way to "legal."
When you click on any of these main categories, you'll see a list of subcategories. Each of these subcategories might also have its own list of even more specific subcategories. These help you narrow down your search even further. You'll notice a number next to each subcategory; this number tells you how many programs are available in that specific area for your chosen location.
Using Search Filters
Finding the right resources quickly is key, and our search tool offers powerful filters to help you do just that. On your search results page, you'll find three dynamic filters that can significantly narrow down your options. To learn more, review our knowledge base article: Utilizing Search Filters.
🏆 Best Practices
- If you don’t find a resource you are looking for, try using a different search phrase.
- For example, if you are looking for a program that provides a specific kind of medical service, try broadening your search to medical services and see if a general program would still cover that specific need
- If you aren't getting results, you can try searching a nearby zip code.