If you want to check on reimbursements you have submitted to see that they went through and what their current status is, you can check the My Reimbursements dashboard.
Go to nwfhealthconnects.org and sign in. Then click on My Program Tools and then select My Reimbursements.
The Reimbursement Dashboard shows all service reimbursements you've submitted through your Inbound Referral Dashboard. You can view the submission date and the payment status for each.
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Pending: The reimbursement is awaiting review by the participating care management organizations.
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Approved: The reimbursement has been approved and is scheduled for your next billing payment cycle.
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Denied: The reimbursement was not approved. You should contact the organization that made the referral to learn what updates are needed before you resubmit.
You can submit for a reimbursement immediately after you provide the service! You do not need to wait till the end of the month.
All monthly reimbursements must be submitted by the 9th of the following month!