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Findhelp #1 'Best in KLAS' for SDoH Networks for Second Year


KLAS Research, a healthcare IT evaluator who provides 'accurate, honest and impartial' analysis based on extensive reviews with healthcare users, has awarded findhelp the Best in KLAS designation for social determinants of health (SDoH) networks.

For two years, KLAS Research has evaluated SDoH vendors and in both years, findhelp has received the top award. In this year’s report, findhelp earned a score of 89.4 out of 100, surpassing all other SDoH vendors.

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Our Score

Findhelp earned top marks in value, loyalty, operations, and relationship, and rated highly for culture and product. We partner with 275+ healthcare and health plan customers, and serve more than 400 customers nationwide.

100% of surveyed customers agreed:

  • They would purchase findhelp again.
  • Findhelp is part of their organization’s long-term plans.
  • Findhelp “avoids charging for every little thing.”

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What Customers are Saying

Director

“We have had an excellent experience with findhelp. They have been very oriented toward customer service. They have been thoughtful in their approach. Findhelp puts the person who needs access to social resources first… Findhelp is very collaborative in terms of trying to find solutions. Their leadership team has always demonstrated open communication and integrity."

KLAS - 9 of 10 stars

 

 

 

 

November 2021 on the KLAS website

Director

“Findhelp has a robust analytics suite that helped us understand the needs of different members of our community… that is a growth opportunity, and findhelp has many different ways we can evaluate platform utilization that is tremendously helpful. The visualizations in the reports are excellent. Findhelp is always open to customizing reports for outcomes, and that is awesome.”

KLAS - 9 of 10 stars

 

 

 

 

 

 

 

 

 

 

November 2021 on the KLAS website

Senior Vice President

After a thorough selection process, we chose to partner with findhelp for the same reasons they’re being recognized as Best in KLAS—their commitment to improving access to social care resources, their strong integration support, and the collaborative approach they take to their work. We’re proud to work with findhelp to connect our patients to local community resources to improve health outcomes throughout AdventHealth’s national network of care.

Mike Griffin | Senior Vice President of Advocacy and Public Policy AdventHealth

 

Director

“… a community-facing representative helps us onboard community organizations to utilize the platform and communicate the importance of checking for referrals and closing the loop… We work in tandem with that representative to identify the partners we want to include in our webinars or educational sessions. That has  been a real gift for our team.”

KLAS - 9 of 10 stars

 

 

November 2021 on the KLAS website

Vice President

“The platform is well designed in terms of ease of use for case managers but also for community members. It is really easy to share information and to customize and personalize folders and things like that. The accessibility is great, and there is an easy-access public website that can be used by community members from the organization… All of that works really well.”

KLAS - 8 of 10 stars

 

 

September  2021 on the KLAS website

What is findhelp?

Findhelp is the nation’s leading social care network, making it easy for customers in a wide range of industries to integrate social care into the work they already do. We currently partner with over 275 healthcare and payer organizations in addition to our customers in education, government, housing, and more.

 

Through customer platforms and our public site, findhelp.org, the findhelp network reaches more than 15 million users across the country, making it easy to connect people seeking help and the verified social care providers that serve them, with dignity and ease. Findhelp is a Public Benefit Corporation and is HITRUST CSF Certified.

 

Schedule a Demo

Since every organization’s needs are a little different, we work closely with each of our partners to find a solution that’s right for their goals. Click on the link below to schedule time with a local team member and explore how findhelp can help you further your mission. 

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© . Findhelp, Connected Social Care for Healthier Communities